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Superannuation
What is my USI number and where do I get it from?
When rolling over from one superannuation fund to another, you’ll often be asked to provide the Unique Superannuation Identifier (USI) of either the paying or receiving fund.
Previously you may have used an ABN, SPIN or SFN. The USI has replaced all of these numbers for rollovers. The USI of your product is shown on your annual statement. You can also view the most commonly used numbers by going to the Superannuation and Investments product list. If you're not sure which product you have or can't find it on your annual statement or via the above link, please call the relevant number shown below between 9 am and 5 pm (AEST/AEDT), Monday to Friday, excluding public holidays (option 5).
These products are no longer available for sale but remain ongoing for existing customers.
1800 624 100
- Endowment
- Living Money
- Pure Endowment
- Retirement Plus Account
- Umbrella Financial Plan
- Immediate Annuity - ex Staff Fund
- Personal Superannuation Bond
- Tooth & Co annuity (complying)
- Investment Bond
- Money Plan
- Retirement Accumulation Plan
- Rollover Bond
- Umbrella Investment Plan
- Investment Growth Bond
- Superannuation Bond (ED3, EE3, EG3, E01, E02)
- Life Umbrella
- PruPac
- Retirement Investment Plan
- Rollover Deposit Plan
- Whole of Life
- Lifestream Guaranteed Income
- Tailored Annuity Plan
1800 631 600
- Tailored Annuity Plan - Allocated Annuity
- LifeLink (all versions)
- Personal SuperCARE
- SuperCash
- SuperSpan (all versions)
- Easy Saver
- LifeWise (all versions)
- Retirement Saver (all versions)
- SuperGuaranteeCARE
- SuperUnits
- Investment Bond (BOND)
- Managed Plan (all versions)
- SuperBridge (all versions)
- SuperLink (all versions)
- SuperWise (all versions)
1800 631 600
- Deferred Annuity
- PruPlan (all versions)
- Superannuation Bond (CYPPS and IBCYP versions)
- SuperPlan Superannuation
- InvestorPlan
- Rollover Deferred Annuity
- Superannuation Bond "S" Series
- Wealth Portfolio
- Lifebuilder
- Rollover Plan (all versions)
- SuperFlex Superannuation
13 20 15
- Business Super Bonds
- Insurance Bonds
- Personal Superannuation & Rollover Plan
- SuperSelect
- Superannuation Savings Account
- Corporate Super Bonds
- Investment Funds
- Roll-Over Bond
- Income Plan
- Family Bonds
- PensionSelect
- Rollover Fund
- Income Select
1800 552 660
- Flexible Income Retirement Plan
- Select Allocated Pension
- Allocated Annuity
- Rollover Bond
- Master Fund Superannuation
- Select Personal Superannuation
- Investment Bond (IBP01)
- Savings Care Plan
- Personal Superannuation Portfolio
- Wholesale Investment Portfolios
- Privilege Plus
- Savings Plan
If you are not sure of the product or account your policy is with, please refer to a recent statement or correspondence you have received.
How do I make a withdrawal from my superannuation or investment policy?
This information is relevant for superannuation and investment policies that were formally known as Commonwealth or Colonial policies. These products are no longer available for sale but remain ongoing for existing customers.
There may be some restrictions around when and how much you can withdraw from your policy, depending on the product you have. For information on when you can access your super please visit the ATO website.
To discuss your options for making withdrawals from your policy, or any other enquiry relating to your product, please call the relevant number shown below between 9 am and 5 pm (AEST/AEDT), Monday to Friday, excluding public holidays.
1800 624 100
- Endowment
- Living Money
- Pure Endowment
- Retirement Plus Account
- Umbrella Financial Plan
- Immediate Annuity - ex Staff Fund
- Personal Superannuation Bond
- Tooth & Co annuity (complying)
- Investment Bond
- Money Plan
- Retirement Accumulation Plan
- Rollover Bond
- Umbrella Investment Plan
- Investment Growth Bond
- Superannuation Bond (ED3, EE3, EG3, E01, E02)
- Life Umbrella
- PruPac
- Retirement Investment Plan
- Rollover Deposit Plan
- Whole of Life
- Lifestream Guaranteed Income
- Tailored Annuity Plan
1800 631 600
- Tailored Annuity Plan - Allocated Annuity
- LifeLink (all versions)
- Personal SuperCARE
- SuperCash
- SuperSpan (all versions)
- Easy Saver
- LifeWise (all versions)
- Retirement Saver (all versions)
- SuperGuaranteeCARE
- SuperUnits
- Investment Bond (BOND)
- Managed Plan (all versions)
- SuperBridge (all versions)
- SuperLink (all versions)
- SuperWise (all versions)
1800 631 600
- Deferred Annuity
- PruPlan (all versions)
- Superannuation Bond (CYPPS and IBCYP versions)
- SuperPlan Superannuation
- InvestorPlan
- Rollover Deferred Annuity
- Superannuation Bond "S" Series
- Wealth Portfolio
- Lifebuilder
- Rollover Plan (all versions)
- SuperFlex Superannuation
13 20 15
- Business Super Bonds
- Insurance Bonds
- Personal Superannuation & Rollover Plan
- SuperSelect
- Superannuation Savings Account
- Corporate Super Bonds
- Investment Funds
- Roll-Over Bond
- Income Plan
- Family Bonds
- PensionSelect
- Rollover Fund
- Income Select
1800 552 660
- Flexible Income Retirement Plan
- Select Allocated Pension
- Allocated Annuity
- Rollover Bond
- Master Fund Superannuation
- Select Personal Superannuation
- Investment Bond (IBP01)
- Savings Care Plan
- Personal Superannuation Portfolio
- Wholesale Investment Portfolios
- Privilege Plus
- Savings Plan
If you are not sure of the product or company your policy is with, please refer to a recent statement or correspondence you have received.
How do I make an insurance claim?
For all enquiries relating to your insurance held within superannuation, or to make a claim, please call the relevant number for your product shown below, between 9 am and 5 pm (AEST/AEDT), Monday to Friday, excluding public holidays.
1800 624 100
- Endowment
- Living Money
- Pure Endowment
- Retirement Plus Account
- Umbrella Financial Plan
- Immediate Annuity - ex Staff Fund
- Personal Superannuation Bond
- Tooth & Co annuity (complying)
- Investment Bond
- Money Plan
- Retirement Accumulation Plan
- Rollover Bond
- Umbrella Investment Plan
- Investment Growth Bond
- Superannuation Bond (ED3, EE3, EG3, E01, E02)
- Life Umbrella
- PruPac
- Retirement Investment Plan
- Rollover Deposit Plan
- Whole of Life
- Lifestream Guaranteed Income
- Tailored Annuity Plan
1800 631 600
- Tailored Annuity Plan - Allocated Annuity
- LifeLink (all versions)
- Personal SuperCARE
- SuperCash
- SuperSpan (all versions)
- Easy Saver
- LifeWise (all versions)
- Retirement Saver (all versions)
- SuperGuaranteeCARE
- SuperUnits
- Investment Bond (BOND)
- Managed Plan (all versions)
- SuperBridge (all versions)
- SuperLink (all versions)
- SuperWise (all versions)
1800 631 600
- Deferred Annuity
- PruPlan (all versions)
- Superannuation Bond (CYPPS and IBCYP versions)
- SuperPlan Superannuation
- InvestorPlan
- Rollover Deferred Annuity
- Superannuation Bond "S" Series
- Wealth Portfolio
- Lifebuilder
- Rollover Plan (all versions)
- SuperFlex Superannuation
13 20 15
- Business Super Bonds
- Insurance Bonds
- Personal Superannuation & Rollover Plan
- SuperSelect
- Superannuation Savings Account
- Corporate Super Bonds
- Investment Funds
- Roll-Over Bond
- Income Plan
- Family Bonds
- PensionSelect
- Rollover Fund
- Income Select
1800 552 660
- Flexible Income Retirement Plan
- Select Allocated Pension
- Allocated Annuity
- Rollover Bond
- Master Fund Superannuation
- Select Personal Superannuation
- Investment Bond (IBP01)
- Savings Care Plan
- Personal Superannuation Portfolio
- Wholesale Investment Portfolios
- Privilege Plus
- Savings Plan
If you are not sure of the product or company your policy is with, please refer to a recent statement or correspondence you have received.
Important information
Any advice and information on this website is general in nature and is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), which is part of the Resolution Life Group. Resolution Life can be contacted via the Contact us page. The advice does not take into account your personal objectives, financial situation or needs. Therefore, before acting on the advice, you should consider the appropriateness of the advice, having regard to those matters as well as the relevant Product Disclosure Statement (PDS) or Policy Document, available here or via the Contact us page. Before making a decision about the product, consider speaking to a financial adviser if you have any concerns.
If you decide to purchase or vary a financial product, Resolution Life and/or other companies within the Resolution Life Group will receive fees and other benefits, which will be a dollar amount or a percentage of either the premium they pay or the value of their investments. You can ask us for more details.
These products are not issued by the AIA Group. The AIA Group has sold to the Resolution Life Group that part of the business that previously provided or administered these products. The Resolution Life Group and its products and services are not affiliated with, or guaranteed by, the AIA Group. The Resolution Life Group uses AIA's trademarks under licence.