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As you may have read in our newsletter last year, we are making changes to better inform customers about how inflation adjustment works and to give them easier ways to opt out should they wish to.

Opt out of the inflation adjustment without having to contact us

You and customers can now opt out of the inflation adjustment on their policy without having to call or email us.

Inflation adjustment

You and customers will have the choice to either:

  • Opt out until the customer’s next policy anniversary date
  • Opt out from the customer’s last policy anniversary date or
  • Opt out permanently.

Inflation adjustment

Inflation adjustment

How to opt out of inflation adjustment online

There are 2 ways to do this.

Through our website

You and customers can visit our online inflation adjustment form.

Through My Resolution Life

1. Simply login to My Resolution Life. As an adviser, you’ll need to search for the relevant customer and go into Customer View first.

2. You or customers can search ‘inflation adjustment’ to bring up the form. Alternatively, you can also find this form on the left hand navigation:

We hope that you find the above online feature helpful in servicing customers who are reviewing their inflation adjustment preferences. If you have any feedback to share, please reach out to the Business Partnerships Team.

Important information

Where the information on this website is factual information only, it does not contain any financial product advice or make any recommendations about a financial product or service being right for you. Any advice is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the product disclosure statement and policy document for the product. Any guarantee offered in the product is only provided by Resolution Life. Any Target Market Determinations for our products can be found at resolutionlife.com.au/target-market-determinations

Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.

Resolution Life can be contacted at resolutionlife.com.au/contact-us or by calling 133 731.