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Introducing our Cover adjustment tool

The Premium calculation tool has been replaced with the Cover adjustment tool, that can be accessed via the My Resolution Life portal.

The tool allows you to:
•    Increase or decrease your customers sum insured – all in one place
•    Instantly receive updated quotes and cover options to discuss with your client 
•    Modify waiting and benefit periods with ease 
•    Submit a decrease in sum insured quote directly to us, with no underwriting required. 
•    Initiate an increase to the customers sum insured. These requests require underwriting and must be accompanied by a completed application form. 
•    Updates from Resolution Life will be provided within 3-5 business days after submission of all requirements.

The following products are eligible to obtain quotes via the tool:
•    Elevate Insurance
•    Resolution Life Insurance
•    Risk Protection Package
•    Owner/Driver Income Protection
•    Progressive Life Plan

Quotes for other products will need to be requested via the quote request form in My Resolution Life and will usually be sent within 1-2 business days but may take longer if the quote is complex. Please see below for step-by-step instructions on how to lodge your quote request online. 

We are committed to providing you with a smoother and more efficient experience, and‌ this change will enable you to generate quotes quickly and conveniently. 

Please view our range of quoting solutions options below.

How to make a quote request  

What can I do?

Request all policy alteration quotes including increases, decreases, addition and removal of cover. Depending on the product and quote required, you may be able to obtain the quote immediately.

The below products are eligible to obtain quotes immediately

  • Elevate Insurance
  • Resolution Life Insurance
  • Risk Protection Package
  • Owner/Driver Income Protection
  • Progressive Life Plan

Quotes for other products will usually be sent within 1-2 business days but may take longer if the quote is complex. 

How to request it

  • Login to the My Resolution Life portal
  • Select or type in the customer’s policy number
  • Select the returned result
  • Select [+] icon within Customer Search results and select [View policy]
  • Select [Request a quote] in the left-hand menu at the top
  • Select [Cover adjustment] in the drop-down menu

If you don't have access to My Resolution Life, please use Online quotes enquiry form to request your quote.

Haven’t used My Resolution Life before? Learn more here.

Step-by-step user guides

Download the user guide:

Requesting quotes user guide

What can I do?

Access the Elevate online quoting tool - a tool that supports new business and conversion quotes. The tool allows you to calculate a change to a customer's premiums and then apply those changes to the customer's policies. 

How to request it

  • Login to the My Resolution Life portal
  • Select [Quotes] in the left-hand menu
  • Select [New policy - Elevate online] in the drop-down menu
  • Follow the steps to obtain your quote

Haven’t used My Resolution Life before? Learn more here.

 

Frequently asked questions

What if I have a question about a quote?

Please use live-chat to enquire about a submitted quote request or to clarify any questions you might have. 

In My Resolution Life

On the Resolution Life website

  • Click the chat icon in the bottom right hand corner of this page to chat to us
  • Type [agent] and follow the prompts to be connected to one of our consultants

Please note our live-chat service hours are 9:00am - 5.00pm (Sydney time) Monday to Friday.

What if I don't have access to My Resolution Life?

If you don't have access to My Resolution Life, please use the Online quotes enquiry form to request your quote.

Haven’t used My Resolution Life before? Learn more here.

Important information

Where the information on this website is factual information only, it does not contain any financial product advice or make any recommendations about a financial product or service being right for you. Any advice is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the product disclosure statement and policy document for the product. Any guarantee offered in the product is only provided by Resolution Life. Any Target Market Determinations for our products can be found at resolutionlife.com.au/target-market-determinations. 

Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.

Resolution Life can be contacted at resolutionlife.com.au/contact-us or by calling 133 731.