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As a result of our rebrand to Resolution Life, we have updated the PDS for Elevate Insurance.
New PDS: Elevate Insurance PDS and plan document, 19 December 2022
Old PDS: AMP Elevate insurance PDS and plan document, 1 October 2021
We used this opportunity to review our medical definitions to ensure they remain current with medical practices and measures.
The updates were predominantly focused on applying the outcomes from the work done for Unfair Contract Terms (UCT). This included removing the terms ‘approved by us’, ‘in our opinion’, and ‘acceptable to us’.
We also replaced the reference to a specific medical specialist with ‘appropriate specialist medical practitioner’ for several definitions. Providing a more general description of the specialist required will allow customers who do not have access to the required specialist due to location, access to a medical specialist who could confirm diagnosis. This will also support claim assessors in processing claims efficiently.
These changes have been made with no change to premium rates and will be passed back to all Elevate Insurance customers.
Any new policy issued from 19 December 2022 will be issued under the new PDS, even if the application was submitted on an application form from the old PDS. There will be no requirement for clients to sign an updated application form and these clients will be advised that they are able to access the new PDS on our public website.
The application form and personal statement have been removed from the PDS. These forms can be downloaded from our public website. The Elevate Insurance declarations, consent and signatures form can be used if you are completing your client’s application via Elevate Online.
For more information about the updated PDS or Elevate Insurance, contact us via live chat or speak with your Business Partnership Manager.
All life insurance products under Elevate Insurance are issued by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life). The Life Insurance Superannuation Plan, TPD Insurance Superannuation Plan and Income Insurance Superannuation Plan are insurance only superannuation products issued by Equity Trustees Superannuation Limited ABN 50 055 641 757, AFSL No. 229757, RSE Licence No. L0001458 as trustee of the National Mutual Retirement Fund ABN 76 746 741) 299, for which Resolution Life issues the insurance.
Any advice in this article is provided by Resolution Life and is general in nature and does not take into account your client’s objectives, financial situation or needs. Therefore, before acting on this advice, your client should consider the appropriateness of the advice having regard to their objectives, financial situation and needs, as well as the Elevate Insurance product disclosure statement, available from Resolution Life at resolutionlife.com.au, before making a decision about the product.
Resolution Life is part of the Resolution Life Group and can be contacted on 133 731 or askus@resolutionlife.com.au.