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As a result of our rebrand to Resolution Life, we have updated the PDS for Elevate Insurance.
New PDS: Elevate Insurance PDS and plan document, 19 December 2022
Old PDS: AMP Elevate insurance PDS and plan document, 1 October 2021
We used this opportunity to review our medical definitions to ensure they remain current with medical practices and measures.
The updates were predominantly focused on applying the outcomes from the work done for Unfair Contract Terms (UCT). This included removing the terms ‘approved by us’, ‘in our opinion’, and ‘acceptable to us’.
We also replaced the reference to a specific medical specialist with ‘appropriate specialist medical practitioner’ for several definitions. Providing a more general description of the specialist required will allow customers who do not have access to the required specialist due to location, access to a medical specialist who could confirm diagnosis. This will also support claim assessors in processing claims efficiently.
These changes have been made with no change to premium rates and will be passed back to all Elevate Insurance customers.
Any new policy issued from 19 December 2022 will be issued under the new PDS, even if the application was submitted on an application form from the old PDS. There will be no requirement for clients to sign an updated application form and these clients will be advised that they are able to access the new PDS on our public website.
The application form and personal statement have been removed from the PDS. These forms can be downloaded from our public website. The Elevate Insurance declarations, consent and signatures form can be used if you are completing your client’s application via Elevate Online.
For more information about the updated PDS or Elevate Insurance, contact us via live chat or speak with your Business Partnership Manager.
Where the information on this website is factual information only, it does not contain any financial product advice or make any recommendations about a financial product or service being right for you. Any advice is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the product disclosure statement and policy document for the product. Any guarantee offered in the product is only provided by Resolution Life. Any Target Market Determinations for our products can be found at resolutionlife.com.au/target-market-determinations.
Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.
Resolution Life can be contacted at resolutionlife.com.au/contact-us or by calling 133 731.