To register for My Resolution Life, please follow the below simple steps. For your staff, see below.
- On this website, select ‘Login’ on the top right-hand corner of the screen.
- Select ‘Adviser Login’.
- Click on the ‘Forgot password’ link and follow the steps to set a new password.
- Enter your username, which is your Adviser Code.
- A security code will be sent to your own business mobile number or email address we have on record. Please see below for more information.
- Create your new password and submit.
Not receiving your security code?
My Resolution Life uses Two Factor Authentication. This means a security code is sent to your own business mobile number or email address when you register for the portal.
We’ll generally send you the security code within minutes. However, it may take us a little longer during peak times. If you still haven’t received your security code within 5 minutes, please click on ‘Resend’.
Please also note, you won’t be able to complete your registration if we haven’t got your own business mobile number or email address. You’ll need to provide us with these details.
We’re here to help if you have issues receiving your security code or need to give us your contact details. Speak with our Portal Support team by calling 133 731 and following the prompts.
Need to give your staff access?
Once you're set up, log into the portal. On the left-hand navigation, select 'Update' and 'Adviser Staff Credentials'. Once you've set your team up, they'll need to also create their own password.
Important information
Any advice and information on this website is general in nature and is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), which is part of the Resolution Life Group. Resolution Life can be contacted on 133 731 or via the contact us page. The advice does not take into account your personal objectives, financial situation or needs. Therefore, before acting on the advice, you should consider the appropriateness of the advice, having regard to those matters as well as the relevant product disclosure statement (PDS) or policy document, available from Resolution Life at resolutionlife.com.au or by calling 133 731, before making a decision about the product. Consider speaking to a financial adviser if you have any concerns.
If you decide to purchase or vary a financial product, Resolution Life and/or other companies within the Resolution Life Group will receive fees and other benefits, which will be a dollar amount or a percentage of either the premium they pay or the value of their investments. You can ask us for more details.
