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Life Matters customer newsletter
Last month, we let you know that we were sending our Life Matters newsletter to all customers with a valid email address on file. Life Matters is our quarterly newsletter full of tips and insights for customers.
Customers will have received the newsletter shortly this month. If you have yet to read the articles we’re sharing with our customers, you can now view them through the links below:
- Australian quarterly economic update
- Our claims performance
- Replenishing your super after taking out a Covid withdrawal
- How Covid came and left us more digital
- How to protect yourself from fraud and scams
Update on surveys to be sent to customers
In last month’s newsletter, we let you know we’re emailing existing Resolution Life customers a link to complete a short, anonymous survey. In case you missed the update in our latest newsletter, we wanted to let you know that the survey launch was delayed and will be sent later this month to customers.
Our survey aims to gather feedback and insight regarding their experiences and expectations with Resolution Life. Further information about the survey can be found in our last customer update.
Helping customers through key moments
We’re committed to helping our customers better understand the products they hold with us, so they can make informed financial decisions. We send our customers supporting information at key moments to educate them on their options, and encourage them to reach out to their financial adviser.
Read more about how we help customers at renewal time and when they have missed a payment.
Read the October 2022 newsletter articles
Important information
Where the information on this website is factual information only, it does not contain any financial product advice or make any recommendations about a financial product or service being right for you. Any advice is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the product disclosure statement and policy document for the product. Any guarantee offered in the product is only provided by Resolution Life. Any Target Market Determinations for our products can be found at resolutionlife.com.au/target-market-determinations.
Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.
Resolution Life can be contacted at resolutionlife.com.au/contact-us or by calling 133 731.
