Manage your Resolution Life insurance

Ways to help you manage your policy

Step 1: Review your cover when things change

Reaching major milestones like having kids, paying off your home loan, buying or selling an investment property or retiring can impact the amount of insurance cover you need. You may also choose to review any loadings you have¹, additional options you have chosen, or any activities or conditions your cover excludes². It’s important to review your cover to ensure you’re only paying for what you need. Read more about how to review your cover.

^{1. A loading is an extra amount factored into your insurance premium, which reflects your personal circumstances at the time you underwent underwriting.}
^{2. Exclusions are those activities and conditions you won’t be covered for, because of the risk involved from a pre-existing medical condition.}

Step 2: Opt out of inflation adjustments

Your policy may have a feature that automatically increases your cover each year to keep up with inflation, referred to as an inflation adjustment or indexation. If you decide you don’t need this additional cover, you can opt out of the inflation adjustment either for one year or permanently. Find out more about how the inflation adjustment works.

Step 3: Tell us about healthy lifestyle changes you’ve made

Making healthy lifestyle changes is a great achievement. If you have quit smoking for at least 12 months, you can request an insurance reassessment to see if you can decrease the cost of your cover.

Step 4: Keep your beneficiaries up to date

If you haven’t nominated a beneficiary yet or if they have changed, let us know as soon as you can. Also, for some policies, your original beneficiary notification may expire after a period of time, which means you have to renominate them. You can update your beneficiaries in the My Resolution Life online portal.

Step 5: Know your rights

Your right to make changes to a policy will vary depending on whether the policy is individually or jointly owned, and whether you are the insured person or the policy owner. For further information on your rights as the policy holder and/or the insured person take a look at our insurance ownership structure flyer.

Insurance affordability

What you need to know

Any advice on this website is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), and is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the relevant product disclosure statement and/or policy document, available from Resolution Life at resolutionlife.com.au or by calling 133 731, before making a decision on whether to acquire, or continue to hold, the product.

The Target Market Determinations (TMDs) for our financial products (where applicable) can be found at Target Market Determinations (TMDs). The TMDs describe the key features and attributes of an applicable product that affect whether it is likely to be consistent with the objectives, financial situation and needs of consumers in the target market.

Resolution Life is part of the Resolution Life Group and can be contacted via contact us or by calling the phone number mentioned above.