We are updating our website
So that we can direct you to the right page,
please select your product from the list below.
The most efficient way to manage your policy is to register for My Resolution Life portal.
Here you can:
Website
Go to Find a form to find the relevant form for your product
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Click Chat in the bottom right corner to be connected to an agent 9am - 5pm (AEST) Monday-Friday
OR
Go to Contact us - Resolution Life
Website
Go to Find a form to find the relevant form for your product
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Click Chat in the bottom right corner to be connected to an agent 9am - 5pm (AEST) Monday-Friday
OR
Go to Contact us - Resolution Life
Website
Go to Find a form to find the relevant form for your product
Portal
Website
Go to Online enquiry, complete and submit the form for your product
Portal
Website
Go to Find a form to find the relevant form for your product
Portal
Website
Go to Find a form to find the relevant form for your product
Take a look at our FAQs
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Go to Online enquiry - Resolution Life, complete and submit the form
OR
Go to Find a form - Resolution Life to find the relevant form for your product
Website
For more information on how to decrease your cover, please go to Manage your Resolution Life insurance
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Go to Online enquiry - Resolution Life, complete and submit the form
OR
Go to Find a form - Resolution Life to find the relevant form for your product
Website
For more information about your options, go to Before you cancel - Resolution Life
OR
Go to Online enquiry, complete and submit the form
If you do not have a quote:
If you have not been issued with a quote in the last 30 days that accurately reflects your current occupation title and duties, you’ll need to submit a form or contact us to arrange one, before we can update your occupation rating. Alternatively, please reach out to your financial adviser to obtain one for you.
Website
Chat
For assistance with obtaining a quote, please Chat or Call us. For Chat operating hours and other contact details, please go to Contact us - Resolution Life
Call us
Call us on 133 731 during business hours
If you have a quote:
Once you have received your quote, you can continue the process of updating your occupation rating. This request needs to be submitted to us within 30 days of the date you received your quote.
Portal
Website
Portal
Website
Go to Find a form to find the relevant form for your product
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Go to Find a form - Resolution Life to find the relevant form for your product, complete and submit the form
Website
For assistance with reinstating your policy, please speak with one of our agents via Chat (in the bottom right corner). You can view our Chat operating hours at Contact us - Resolution Life
OR
If your policy is within 90 days from the date that the policy lapsed, you can apply by completing the Reinstate policy form
Portal
Website
For more information on how to opt out of inflation adjustment go to Inflation Adjustment
Take a look at our Product information FAQs
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Click Chat in the bottom right corner to be connected to an agent 9am - 5pm (AEST) Monday-Friday
OR
Go to Contact us - Resolution Life
Website
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Click Chat in the bottom right corner to be connected to an agent 9am - 5pm (AEST) Monday-Friday
OR
Go to Contact us - Resolution Life
Website
Go to Online enquiry complete and submit the form
Portal
Website
Go to Online enquiry complete and submit the form
Portal
Website
You can find relevant forms for your product at Find a form
Portal
Website
If you have a 15 or 20 digit Customer reference number or BPAY biller code and reference number please go to Make a payment
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, you can pay using BPAY, direct debit, EFT or credit card (based on your product). Check your latest statement or payment notice for details.
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Go to Find a form - Resolution Life to find the relevant form for your product, complete and submit the form
Website
If you would like to make any changes or set up your direct debit details, please go to Make a payment
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Click Chat in the bottom right corner to be connected to an agent 9am - 5pm (AEST) Monday-Friday
Website
To set up or change a direct debit please go to Make a payment - Resolution Life
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Click Chat in the bottom right corner to be connected to an agent 9am - 5pm (AEST) Monday-Friday
Website
Go to Find a form to find the relevant form for your product
Portal
Website
For assistance with obtaining a transaction history please speak with one of our agents via Chat (in the bottom right corner).
You can view our Chat operating hours at Contact us - Resolution Life
Take a look at Payments and withdrawals FAQs
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Go to Online enquiry - Resolution Life, complete and submit the form
Website
For more information on how to make a claim please visit Make a claim - Resolution Life
Take a look at Claims FAQs
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Click Chat in the bottom right corner to be connected to an agent 9am-5pm (AEST) Monday-Friday
OR
Go to Online enquiry, complete and submit the form
Website
For more information on how to make a contribution please visit Give your super a helping hand
Website
For more information on how to find lost or unclaimed super please visit Find your lost super
Portal
Full withdrawal
Partial withdrawal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Click Chat in the bottom right corner to be connected to an agent 9am-5pm (AEST) Monday-Friday
OR
Go to Online enquiry, complete and submit the form
OR
Go to Find a form to find the relevant form for your product.
Website
For more information on maturities and withdrawals please visit Maturities and withdrawals
Portal
If you have recently transferred from another Superannuation & Investment life insurance business and do not have access to My Resolution Life portal, please:
Click Chat in the bottom right corner to be connected to an agent 9am-5pm (AEST) Monday-Friday
OR
Go to Online enquiry, complete and submit the form
Website
For assistance with finding your balance, please speak with one of our agents via Chat (in the bottom right corrner).
You can view our Chat operating hours at Contact us - Resolution Life
There are two main factors to consider when determining the value of your account balance:
1. The number of units you hold within your investment option(s), and
2. The unit price (for each investment option you hold).
How to work out your account balance:
Number of units x Unit price for each investment option = Value of your account balance*
Go to Unit Prices - Resolution Life for more information
* The value of your account balance may be subject to market fluctuations, fees and taxes upon withdrawal and is effective as at the date of the declared unit price. For the most accurate and up to date value of your account balance, please contact us.
Take a look at Payments and withdrawals FAQs
Financial advisers help people to achieve their goals in life by creating financial plans for managing money, building wealth and reducing debts. Many provide advice on investments like shares or property and on ways to protect your wealth and lifestyle through products like insurance. The Financial Advice Association Australia can help you find an adviser in your area.
1. To remove the servicing adviser, the plan owner needs to send a written, signed request to adviserregisters@resolutionlife.com.au.
2. This request should include the plan owner’s name, date of birth and address on the policy.
3. Allow 5-7 business days for this request to be processed.
4. The policy owner and outgoing adviser will be informed of the changes via email.
Any advice on this website is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), and is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the relevant product disclosure statement and/or policy document, available from Resolution Life at resolutionlife.com.au or by calling 133 731, before making a decision on whether to acquire, or continue to hold, the product.
The Target Market Determinations (TMDs) for our financial products (where applicable) can be found at Target Market Determinations (TMDs). The TMDs describe the key features and attributes of an applicable product that affect whether it is likely to be consistent with the objectives, financial situation and needs of consumers in the target market.
Resolution Life is part of the Resolution Life Group and can be contacted via contact us or by calling the phone number mentioned above.