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If you think you might have lost or unclaimed super, log in or create a myGov account via the Australian Taxation Office (ATO), or contact your previous employers to find out which super funds they may have paid contributions to on your behalf.

For more information visit the ATO website

The difference between lost and unclaimed super

What is lost super?

 Your super fund will hold onto your super money, but will classify you as a lost member to the ATO if any of the following apply1:

  • we have been unable to contact you
  • no contributions or rollovers have been received into your account in the last five years
  • your account has been transferred by another super fund as a lost member account, but no contact details for you can be located

 

What is unclaimed super?

Twice a year, your super fund transfers lost super to the ATO (to hold on your behalf), which is when it becomes unclaimed super. Your super fund will do this if you are2:

  • over 65 years old, haven't made a contribution for the past two years and your fund has been unable to contact you for five years
  • deceased, and your fund has been unable to pay the benefit to the rightful owner
  • a former temporary Australian resident, and it has been six months since you left Australia and since your visa expired
  • entitled to be paid your ex-spouse’s super in a divorce, and the fund is unable to contact you
  • a lost member whose account balance is less than $6,000
  • a lost member whose account has been inactive for 12 months, and your fund does not have the information needed to make a payment to you

 


1 - 2 ATO – searching for lost super

What you need to know

Any advice on this website is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), and is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the relevant product disclosure statement and/or policy document, available from Resolution Life at resolutionlife.com.au or by calling 133 731, before making a decision on whether to acquire, or continue to hold, the product. 

The Target Market Determinations (TMDs) for our financial products (where applicable) can be found at Target Market Determinations (TMDs). The TMDs describe the key features and attributes of an applicable product that affect whether it is likely to be consistent with the objectives, financial situation and needs of consumers in the target market.

Resolution Life is part of the Resolution Life Group and can be contacted via contact us or by calling the phone number mentioned above.