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Make a payment now

Credit/debit card

If you have a 15 or 20 digit Customer Reference Number, you can make a credit or debit card payment.

Pay online now


Use internet or phone banking and make a payment from your bank account, credit or debit card.

How to make a payment

Manage your direct debit payments

Set up or change a direct debit from your bank account or credit card

Log in to My Resolution Life

Update online


Complete a form

Sign and return to us

Direct debit form


  • Use the BPAY® biller code and Customer Reference Number on your latest payment notice or annual statement.
  • Log in to your online, mobile, or phone banking.
  • Select BPAY®, your preferred account and enter all other required details.

Important information

The sponsor financial institution for direct debit service ID 639872 will be migrating from the Commonwealth Bank of Australia to Westpac Banking Corporation, effective 26 April 2024. While the change in sponsor financial institution has no impact to the existing policyholder direct debit agreement, there will be one-off direct debit scheduling impacts for certain policyholders. Impacted policyholders have been contacted directly by Resolution Life to ensure they are aware of the one-off impacts.   

Need more information?

Take a look at Payments in the Help Centre   

What you need to know

Any advice on this website is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), and is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the relevant product disclosure statement and/or policy document, available from Resolution Life at resolutionlife.com.au or by calling 133 731, before making a decision on whether to acquire, or continue to hold, the product. 

The Target Market Determinations (TMDs) for our financial products (where applicable) can be found at Target Market Determinations (TMDs). The TMDs describe the key features and attributes of an applicable product that affect whether it is likely to be consistent with the objectives, financial situation and needs of consumers in the target market.

Resolution Life is part of the Resolution Life Group and can be contacted via contact us or by calling the phone number mentioned above.