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Discussing medical conditions or other vulnerabilities can be confronting, uncomfortable and upsetting. In addition to speaking with us, these organisations may be able to provide you with further assistance.  

Addiction Services  
Gambling Help Online

A free online support for anyone affected by gambling available 24 hours.

1800 858 858

gamblinghelponline.org.au

Cancer Related Services  
Cancer Council Helpline

A free, confidential telephone information and support service run by Cancer Councils in each state and territory.

13 11 20

cancer.org.au

Cancer Connections Support Group

A free and confidential telephone peer support service that connects someone who has cancer with a specially trained volunteer who has had a similar cancer experience.

13 11 20

cancer.org.au/support-and-services/support-groups/cancer-connect

Look Good feel Better

A free, national community service program, run by the Cancer Patients Foundation. The program is designed to help cancer patients learn practical strategies to manage the physical, psychological and social impacts of cancer treatment.

lgfb.org.au

Heart Disease  
Heart Support Australia

A national consumer organisation providing support, encouragement, and education to heart disease patients and their families.

02 6253 0097

heartsupport.org.au

National Heart Foundation

A body working to improve heart disease prevention, detection, and support for all Australians.

13 11 12

heartfoundation.org.au

Heart Kids

A national not-for-profit organisation solely focused on supporting and advocating for all people impacted by childhood heart disease

1800 183 089

heartkids.org.au

Diabetes services  
Diabetes Australia

A national body that offers advice on prevention and management of Diabetes.

1800 177 055

diabetesaustralia.com.au

National Diabetes Support Scheme (NDSS)

Provides support for people with diabetes to understand and manage their life with diabetes. It also provides timely, reliable and affordable access to diabetes support services and products.

1800 637 700

ndss.com.au
Domestic violence service  
1800RESPECT

A 24-hour telephone and online service for sexual assault, family and domestic violence counselling.

1800 737 732

1800respect.org.au

Child Abuse Prevention Service (CAPS)

A service that delivers community education programs designed to keep children safe, supported and loved.

Kids Helpline

A 24/7 online and telephone counselling service for young people aged 5 to 25.

1800 551 800

kidshelpline.com.au

Financial Counselling Services  
MoneySmart – ASIC website

A service that provides assistance for financial matters, such as budgeting, debt management and free financial counselling.

moneysmart.gov.au  

National Debt Helpline

A not-for-profit service that helps people tackle their debt problems. Professional financial counsellors offer a free, independent and confidential service.

1800 007 007

ndh.org.au

Home and Carer services  
Carers Australia

A body representing Australia’s unpaid carers, advocating on their behalf to influence policies and services at a national level.

1800 422 737

carersaustralia.com.au

Mental Health Services  
Beyond Blue

Offers information and support to help all Australians achieve their best mental health.

1300 22 4636

beyondblue.org.au

Black Dog Institute

Offers Information on understanding, preventing and treating mental illness.

blackdoginstitute.org.au

Lifeline

A 24-hour crisis support and suicide prevention service.

13 11 14

lifeline.org.au

MensLine Australia

A 24/7 telephone counselling service to support men with concerns about mental health, anger management, family violence (using and experiencing), addiction, relationship, stress and wellbeing.

1300 789 978

mensline.org.au
Men’s Shed Association

Provision of a safe and friendly environment where men can work on meaningful projects at their own pace in their own time in the company of other men. A major objective is to advance the well-being and health of their male members.

mensshed.org

Suicide call back service

A 24/7 telephone and online counselling service to support people affected by suicide.

1300 659 467

suicidecallbackservice.org.au

Neurological services  
Alzheimer’s Association

Provides resources and education on Alzheimer’s disease.

alz.org

MS Australia

Provides resources and education on multiple sclerosis.

1300 010 158

msaustralia.org.au

Parkinson’s Australia

Provides resources and education on Parkinson’s disease.

1800 644 189

parkinsons.org.au

Stroke  
National stroke foundation

Provides resources and education on stroke.

strokefoundation.org.au

Social Work Services  
Centrelink

servicesaustralia.gov.au/centrelink

Department of Human Services

servicesaustralia.gov.au

Health Direct

A 24-hour telephone service and online access to trusted, quality health information and advice.

1800 022 222

healthdirect.gov.au

Medicare

servicesaustralia.gov.au/medicare

Mission Australia

Provides assistance to find safe and affordable housing, support disadvantaged children and families, empowers troubled young people and assists people with mental illness and disability.

missionaustralia.com.au

National Disability Insurance Scheme (NDIS)

Provides assistance for eligible individuals living with disability.

1800 800 110

ndis.gov.au

Red Cross Services

Provides a range of services for the community including for those at risk of homelessness.

redcross.org.au

Services Australia

Provides access to social workers who can provide confidential counselling, support and information.

132 850 (ask to speak to a social worker)

servicesaustralia.gov.au/social-work-services

Telehealth Allows you to consult with a healthcare provider remotely under Medicare arrangements.

 

What you need to know

Any advice on this website is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), and is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the relevant product disclosure statement and/or policy document, available from Resolution Life at resolutionlife.com.au or by calling 133 731, before making a decision on whether to acquire, or continue to hold, the product. 

The Target Market Determinations (TMDs) for our financial products (where applicable) can be found at Target Market Determinations (TMDs). The TMDs describe the key features and attributes of an applicable product that affect whether it is likely to be consistent with the objectives, financial situation and needs of consumers in the target market.

Resolution Life is part of the Resolution Life Group and can be contacted via contact us or by calling the phone number mentioned above.