Maturity options

1. Withdraw your money

To withdraw your money, you’ll need to complete the withdrawal form, which may have been sent to you with your maturity letter. If so, please complete and return it to us at the address below, along with any other forms and the documents we listed in your letter.

To request a withdrawal form or any other forms, please call or email us.

Post your forms and certified documents to us at:

Resolution Life
GPO Box 5441
Sydney NSW 2001

2. Stay with us by opening a new account

If your maturing product is a super policy and you would like to reinvest your money into a super product, the Guaranteed Super Account (GSA) (formerly Retirement Savings Account (RSA)) is available as a reinvestment option. Alternatively, you may have an existing product with another super fund which you can transfer your funds in to.

The GSA is a capital guaranteed, simple super product with no insurance attached. Learn more here. If you wish to apply, we will then transfer your funds across and you do not need to complete any further documents.

Before making any decision, it is important to consider whether the GSA or any existing super product is suitable to your personal objectives, financial situation and needs. You may want to seek financial advice before making a decision.

3. Extend your maturity date

You may be able to continue your plan by extending the term. This will depend on your plan. If you would like to know whether your product is eligible to extend, or would like more details, email or contact us. Please remember, if you would like to extend your term, you will need to do so before your maturity date. Your financial adviser can explain the benefits and options available. If you would like help finding an adviser, visit Moneysmart’s financial advisers register. 

4. If we don’t hear from you

If you don’t do anything the default payment on maturity will be

1. Whole of Life and Endowment plans (ordinary)
   
   We’ll treat your money as unclaimed money and keep it in our unclaimed maturities account until we either need to transfer it to the relevant government body or receive your payment instructions (whichever happens first).
2. Whole of Life and Endowment plans (superannuation)
   
   The plan benefits may be transferred to the Australian Tax Office (ATO) in accordance with the relevant legislation if we don’t receive your payment instructions. The ATO will then attempt to reunite you with your super.