We are updating our website
So that we can direct you to the right page,
please select your product from the list below.
Your insurance update flyer
You can find the full details of the changes, including the new definitions that apply to your plan, by selecting your plan name from the list below.
The changes that apply to plans depend on when the plan commenced or the type of plan.
You will be able to find more information about your insurance plan in your Insurance Schedule, Policy Document(s) or renewal notices.
If you have the Trauma Recovery Benefit
If you have the Crisis Benefit
Frequently asked questions
What do I need to do?
You do not need to do anything to receive the updates to your plan. We do recommend that you read the applicable upgrade flyers, and if you’re not sure about something, speak to your financial adviser or call us for more information.
Where do I find more information about my current plan?
The terms of your plan are set out in the Insurance Schedule and Policy Document(s), which together form your contract with us. You received these when your plan commenced with us. Please refer to these documents for further information.
Every year, you will also receive a renewal notice from us which contains information about your insurance plan, plan commencement date and your sum insured.
Who do I call if I have any questions?
If you have any questions about the changes to your plan, please call your financial adviser or call Resolution Life's Customer Contact Centre on 133 731 from 8.30am - 5.00pm (Sydney time) Monday to Friday. We're here to help you.
Important information
Where the information on this website is factual information only, it does not contain any financial product advice or make any recommendations about a financial product or service being right for you. Any advice is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the product disclosure statement and policy document for the product. Any guarantee offered in the product is only provided by Resolution Life. Any Target Market Determinations for our products can be found at resolutionlife.com.au/target-market-determinations.
Resolution Life does not make any representation or warranty as to the accuracy, reliability or completeness of material on this website nor accepts any liability or responsibility for any acts or decisions based on such information.
Resolution Life can be contacted at resolutionlife.com.au/contact-us or by calling 133 731.
