Supporting you in periods of financial difficulty
If you're a Resolution Life insurance customer experiencing financial difficulty and having trouble meeting your insurance premiums, please call us to talk about how we may be able to help you.
We understand that everyone’s circumstances are unique, so we'll assess your situation and discuss your options to help you through this period. These options could include:
- Accessing features within your policy that may reduce or waive your premium
- Altering your options or cover levels to make your premium more affordable – you can read more about this here.
- If your employment circumstances have changed, such as experiencing a reduction in income or unemployment, please contact us to talk through the impact this may have on your insurance cover.
Other ways to get support
In addition to speaking with us, you might like to reach out to other organisations for further support or view online resources for more information. View a list of these here.
We're here to help
If you have any questions about your insurance:
- Contact us
- Contact your financial adviser
What you need to know
Any advice on this website is provided by Resolution Life Australasia Limited ABN 84 079 300 379, AFSL No. 233671 (Resolution Life), and is general advice and does not take into account your objectives, financial situation or needs. Before acting on this advice, you should consider the appropriateness of the advice having regard to your objectives, financial situation and needs, as well as the relevant product disclosure statement and/or policy document, available from Resolution Life at Resolution Life or by calling 133 731, before making a decision on whether to acquire, or continue to hold, the product.
The Target Market Determinations (TMDs) for our financial products (where applicable) can be found at Target Market Determinations. The TMDs describe the key features and attributes of an applicable product that affect whether it is likely to be consistent with the objectives, financial situation and needs of consumers in the target market.
Resolution Life is part of the Resolution Life Group and can be contacted via Contact us or by calling the phone number mentioned above.
